This Privacy Policy explains how Leela Export House ("we", "us") collects, uses and protects the information you share with us through this website. We are a furniture manufacturer and exporter based in Jodhpur, Rajasthan, India.
Information we collect
- Information you give us — name, email address, phone number, country and message when you submit an enquiry or request our catalogue.
- Technical information — IP address, browser type and pages visited, collected automatically to keep the site secure and to understand how it is used.
How we use it
- To respond to your enquiry and prepare quotations.
- To send you the product catalogue you requested.
- To process and fulfil export orders, including shipping documentation.
- To improve our website and product range.
We do not use your details for automated decision-making, and we do not send marketing emails unless you have asked us to.
Sharing your information
We never sell or rent your personal data. We share it only where necessary: with shipping and logistics partners to deliver your order, with our web hosting provider who stores the website data, and where required by law.
How long we keep it
Enquiry records are kept for as long as needed to serve you and to meet our legal and accounting obligations, typically up to seven years for completed export transactions. You may ask us to delete your enquiry sooner.
Cookies
This website uses a small number of cookies. Essential cookies keep your session and form security working and cannot be switched off. Analytics cookies, which help us understand how visitors use the site, are only set after you accept them in the cookie banner. You can change your choice at any time by clearing your browser data.
Your rights
Depending on where you live — including under the GDPR if you are in the EU or UK — you may have the right to request a copy of the personal data we hold about you, to have it corrected or deleted, and to object to how we use it. To exercise any of these rights, write to us using the contact details below and we will respond within one month.
Security
Enquiries are transmitted over an encrypted connection and stored on access-controlled servers. While no online transmission can be guaranteed as completely secure, we take reasonable technical and organisational measures to protect your information.
Contact us
Questions about this policy or your data? Write to us at the address and email listed on our Contact page, and mark your message "Privacy Request".
We may update this policy from time to time. The version published on this page is the one that applies.